Our terms and conditions

To be able to provide quality serverice to all our clients, we have the following terms and conditions:

 

Copyright and Ownership of Materials:

(a) The entire copyright in the pictures is retained by the Photographer, Rick Kiilu at all times throughout the world;

(b) Unless otherwise agreed in writing the copyright notice cannot be omitted from the picture.

Booking and Cancellation:

(a) The Client will be required to make a booking and will get a written confirmation, either through email or WhatsApp. The booking will then be considered Confirmed.

(b) Once the Client has made a booking for a specific time and date and this date/time has been Confirmed, Rickstar Photography will not accept any other work from other clients for those times and dates;

(c) As a result, once a booking is Confirmed, if it is subsequently cancelled, a cancellation fee will be charged to the client according to the following schedule: (i) a fee of 20% of the booked time rate will be charged. (ii) In addition to this cancellation fee, the client will be charged for any expenses already incurred by Rickstar Photography.

(d) In the case of power outage during an indoor photoshoot, a new appointment will be made free of charge.

Processing and delivery of the pictures:

(a) We aim to deliver the pictures within 7 days, unless agreed in advance.

Payment Terms:

(a) Our payment terms are strictly net 14 days (two weeks) unless agreed in advance and in writing; a deposit might be requested for large orders;

(c) A fee of KES 200 will be made for each account reminder, duplicate invoice, or any other paperwork, correspondence or phone calls involved with the pursuance of a debt. This fee is non-refundable, and represents the additional time spent pursuing overdue invoices;

Rejection:

(a) Rickstar Photography will edit every take and deliver what it considers to be the best of every situation covered;

(b) Unless a rejection fee has been agreed in advance, there is no right to reject on the basis of style, composition or editing.

Client Confidentiality:

(a) The Photographer and Rickstar Photography will keep confidential and will not disclose to any third parties or make use of information communicated to them in confidence for the purposes of the photography.

(b) Explicit permission will be asked to the client for use of their pictures in the online portfolio or other illustrations on the website.